Service & Support

Customer Support

Hours may vary: click here for current schedule

Contact our support using:

Live Chat
For help with your purchase or any questions about the product, click the chat button at the top right corner of the page
 
Phone
Please call our toll free number at (800) 383-9300

Email
[email protected]

Corporate Sales Support

Looking to build or expand? Schools, Training facilities, Gyms, Offices, Sports, Fire/Police.
Call Matt at (800) 383-9300 x3516
[email protected]

GSA Contract #GS03F0152Y

If you are a Military, Federal, State, or Local Purchasing Agent purchasing with federal or department funds please contact us to take advantage of our Government/GSA pricing. Eric Start (708)-427-3523 email: [email protected] 

US Mail

Fitness Factory
ATTN: Customer Service
1900 S. Des Plaines Ave
Forest Park, IL 60130